Returns & Exchanges
At Nutshell Stores, we want you to love your home essentials; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Items must be in their original packaging and unused condition to qualify for a return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned home goods, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing